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WE SUPPORT THE RIDE FOR KIDS FOUNDATION LEFT NAV - NEWS (147):
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| | December 30, 2009 For Immediate Release
RPM MOTORSPORTS
EARNS SUZUKI SUPER SERVICE AWARD
RPM Motorsports in Lakewood, CO has been named a Suzuki Super Service Award winner for 2009. This prestigious award recognizes only those Suzuki dealers that have consistently achieved the highest level of customer satisfaction, dealers who have done the best job of meeting customer needs and enhancing the overall Suzuki ownership experience throughout the year.
Earning a Suzuki Super Service Award requires a commitment
to service excellence from the entire dealership staff. It means this dealership has been able to take care of its customers quickly, correctly and with a minimum amount of inconvenience. A Super Service dealer is dedicated to quality and professionalism, and has demonstrated the skills and capabilities to earn one of the top CSI scores among Suzuki’s entire dealer network.
RPM Motorsports is extremely proud to have attained this exceptional honor in 2009.
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"Jeff and Ryan as usual went above and beyond. I called to see if Jeff could locate a use Can-Am Max for me....he found a new one for the same, if not cheaper, price.....we worked out the details by phone and i traded my Honda in and got more than expected this time....JAZZY JEFF stepped up w/RADICAL RYAN @ his back and took a swing and all of us came out on top. I left w/more money this time, i got a bigger lunch and supersized it ;-)))Thanks fella's, more business to come(as you already know)"
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| By: Anonymous CHEYENNE,WY |
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"I was out on a 3000 mile trip with three buddies last summer when I really was in need of a rear tire. Rob Nort hooked me up by selling me a tire for my 84 Goldwing 1200 and letting me use the back shop for about three hours to change the tire since they didnt have the time to get to it. He even moved out his newwer 1800 Wing so I could work in that space. What an excellent way to treat a guy who is from nowhere out having the time of his life. Thanks Rob, we will never forget that day. Great service, great dealership, perfect people. Service the way it should be. "
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| By: Anonymous ofallon,IL |
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"I was looking far and wide for a Suzuki DR650. I heard about this sales staff and finance manager though a friend. I called them up on the phone, made the deal I was looking for and they had the motorcycle ready that evening, fueled and running ready for me to take it. There was no pressure, the staff was very helpfull and I also got some service materials to go with the deal. They are A+ and treat you like family. I have purchased several powersports and this was by far the best experience. Thanks team!"
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| By: Shane Longmont,CO |
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"On the way to RPM I had over 7K, then i left with $2.93. Only enough for Ice Tea and Pop Tarts(strawberry milkshake). LMAO,,,,,,I loved everything they did for me, Jeff and Ryan made eye contact and was very professional.....They still owe me lunch for taking all my money ;-))))))) but I WILL SEND YALL MORE BUSINESSSSSS, THANKS SHAABA"
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| By: SHAABA Cheyennee,WY |
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"We live in Albuquerque New Mexico and traveled 450 miles to make our Seadoo GTX purchase at RPM Motor Sports. Our sales person (Jeff) was awesome. He was honest, helpful, informed and very knowledgeable. We made our purchase over the phone and everything was exactly as promised when we arrived. Great product, great price and great service. Thanks, Jeff, Donny and Ryan."
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| By: Robert Albuquerque,NM |
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"When I came across the scoot I really wanted, I didn't waste any time nailing down the deal. Vaughn was extremely helpful in solidifying my deal and when I came down to pick the bike up, he was very patient with me while I picked out a helmet.
I've heard good things about your dealership before coming down. When I arrived, your staff proved everything I heard to be true!
Thank you for the excellent customer service!
CJ"
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| By: Carl Wellington,CO |
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"I was on a trip to CO and had purchased new tires in Omaha, NE. The dealer there told me that I needed to have my wheel bearings replaced before I returned home. Since I wasn't able to stay there, my sister found your dealership for me on the Internet and scheduled the appointment. After removing the rear wheel, the technician found that my carrier bearings were bad. Scott, the service manager with whom I dealt, had someone go pick up the bearings as they did not have them in stock. Unfortunately, the person only picked up one and had to make a second trip. Scott was very nice and even offered to buy my lunch because of the inconvenience.
I really appreciate that the service department went out of their way, first to work me into their undoubtedly busy schedule, but then for taking such good care of me. Scott even printed directions to my hotel in Keystone for me! You can't get better service than that!"
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| By: Cheri St. Joseph,IL |
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"Arrived at your fine dealership as a monsoon was starting. Only needed a taillight bulb for my Honda. Service dept. gladly installed it for me under the outside canopy as it was pouring rain; then, one of your fine staff people wheeled my bike inside, provided towels to dry it off, and allowed me to wait until the rain subsided before I headed back to my hotel. I made a point of letting my fellow VTX riders know about the courtesy and kindness I was shown and invited all the Denver locals to patronize your fine establishment. Thanks again for helping out a traveler in need."
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| By: Anonymous SCHAUMBURG,IL |
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"great dealership and friendly staff "
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| By: Anonymous arvada,CO |
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"I now have my second scooter from RPM (having graduated to a larger engine from a "starter") and am very satisfied with the service and assistance they've provided me. They treat you like a VIP. "
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| By: Eve Golden,CO |
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" I contacted RPM Motorsports looking for two Suzuki 400 Burgman scooters. My contact was with Jeff Hernandez in sales he was very knowledgeable and we completed the deal via long distance phone call in "MINUTES". Arrangements were made by Jeff to ship the scooters to Florida. I have taken delivery of the scooters, everything is perfect. I will use RPM again. "OUTSTANDING EXPERIENCE" GO JEFF!!!"
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| By: Paul Dunnellon,FL |
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"I had become frustrated with the integrity of my local ATV shop and decided to give RPM a try. I brought my ATV in for service with little time to spare before taking my college-bound son on an adventure. I needed new tires and, first of all, RPM did not oversell me. The tires I settled on turned out to be out of stock. Dave Moothart in Service called around to other dealers and went out of his way to get the tires into the shop and on my ATV. I was able to pick my ATV as promised. The trip with my son was incredible. Thanks. "
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| By: Jim Evergreen,CO |
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"Charlie is the best! My twin brother Don and I each bought an ATV (CanAm Outlander Max XT 500) in May 2007. Charlie's expert advice turned us on to the best rides we could have chosen. 800 miles later I am still smiling! Thanks Charlie and thanks RPM. When I buy my next ride (soon), it will be from them."
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| By: Ron Westminster,CO |
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"I bought a 2008 Metropolitian Scooter in the spring. The experience was fun, fast, and enjoyable. I now have over 120 miles on the "retro metro" and still love driving it. The RPM folks have answered all questions and I do not hesitate to call them with further questions. This experience is one I would welcome again and again.
Thank you guys, you're the very best. Mary"
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| By: Mary Colorado Springs,CO |
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"Thanks for the low-pressure, yet very attentive atmosphere. The maintenance dept is very helpful, and the prices seem very fair compared to other dealerships."
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| By: Anonymous golden,CO |
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"Geoff our sales guy was awesome!!! He sold us our first Scooter in the begining of June and then helped me to surprise my husband with his very own scooter about a month later. He went way above my expectations, especially when at other dealerships nobody wanted to give us the time of day because we were only interested in Scooter. Great Job!!"
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| By: Krista Golden,CO |
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"We have done business before with RPM and just recently purchased a 2008 Can-Am Spyder (from RPM). Don Werner, Dave Mills, and Ryan Cook were outstanding. Don is the best. He goes above and beyond in customer service. We have worked with Don before. He really takes his time with each and every customer so that you get true personal service. Ryan walked us through each and every detail that we needed to purchase the Spyder. Ryan even faxed us information so that we could get our insurance lined up ahead of time. Dave in parts is the best. Dave made sure all the accessories were ordered and kept us informed every step. Dave also has been working with us in special ordering some parts and accessories that just came available for the Spyder. He knows his stuff.
We have purchased bikes from other dealers, but will not go back. RPM is the only dealership that we will purchase our bikes from. Thanks for the great service."
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| By: Don and Debbie Denver,CT |
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"Sales was aggressive and friendly as I was buying an older bike and they really wanted to get rid of it. Accessories was really awesome, taking the time to go above and beyond to ensure satisfaction. The highlight of the entire purchase was when it came time to register my bike. Jenni Soos's persistence, attention to detail, and total focus on my complete satisfaction made my impression of the dealership superior in and of itself. She deserves a raise if not a promotion!"
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| By: todd lakewood,CO |
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"Drove 7 hrs to buy my Skidoo, the guys at RPM have the setup on my new 146x I would not go anywhere else"
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| By: Durango ,CO |
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"I bought a new RMZ-450, they treated better than the Lincoln dealer. Would highly Reccommend"
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| By: Ridgway,CO |
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"While passing through Denver, the Touring Professor - Jeff Luftig, provided me with your service department's contact information stating that he has had excellent results with RPM service department & technicians.
Tom Ellzey, service advisor, was most helpful scheduling me in for service while I waited. Parts were ordered as Tom re-scheduled my Goldwing while improving his estimate to have the parts available by about 1 week. Tom is efficient, honest & communicates well with his customer.
The best to Tom,
Ray Kump .....
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| By: Ray Saddlebrooke,AZ |
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"When Charlie Rakes moved to RPM in Sales I moved with him. Have never bought a motorcyle since i moved to Co in 1990 unless it was from Charlie. Don't plan on buying from anyone else. I also like your service and parts departments very much. They are very professional."
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| By: Merdith Thornton,CO |
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"The server and parts people were great. I ordered tires on Monday. they were nice enough to tell me it could take up to five days. I got a call on Thursday that my tires were in and they would be waiting to do the work on Fri. I was in and out in not time. They gave me a report on my brakes and even lubed my chain. thanks guys. I will be back. "
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| By: Tony Broomfield,CO |
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To the people of RPM, I went snowmobiling this weekend both days with my new SKIDOO Summit 800 XRS. I just purchased it in Denver at another dealer and my good friend bought one from you the same day. We came down from Carbondale, CO together.
We went to our favorite early season spots. My buddy who purchased his sled from you was able to out climb me by over 100 feet up the hill. Your service technician, Matt Leicester, seems to be the only one in the state who can make these sleds run that well. The difference is mind blowing.
So that’s why I’m bringing my sled that I just purchased from another dealer back to RPM. I’m tired of being left at the bottom of the hill!
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| By: MATT ,XX |
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"I’ve been riding snowmobiles all my life and skidoo’s for about five years. I have dealt with one skidoo dealership the whole time and was under the impression I was getting a high altitude set-up on all my sleds until I rode with a friend of mine last weekend. He purchased a 2007 Summit REV 800 H.O. from RPM Motorsports and was very impressed with the clutching on his sled. I have a really hard time running a belt 100 miles. I just hope that you can help me get my sled back to where it can compete with the newer REV’s.
Thanks for all the help, I needed it!
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| By: Anonymous ,CO |
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"Best expirence I have had Ill keep going back for more"
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| By: Anonymous ,XX |
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